Terms and Conditions: Robotic Automation


Standard Terms and Conditions                        [email protected]

  2. Any sale of products by Robotic Automation, LLC (all locations) (hereinafter called “Seller”) is governed exclusively by these Standard Terms and Conditions of Sale (hereinafter called “Standard Terms”) which, unless otherwise agreed by an authorized officer of Seller in writing, shall be a part of the sales contract and shall supersede any inconsistent terms on Buyer’s purchase order or any other document provided by or on behalf of Buyer. Buyer’s (1) signature on Seller’s order confirmation form, or (2) failure to object to these Standard Terms in Seller’s proposal or order confirmation form within fourteen (14) days of the date thereof, or (3) acceptance of Seller’s products or services shall constitute Buyer’s acceptance of these Standard Terms.
  3. Any order placed with Seller must be in the form of a written purchase order or a letter from Buyer authorizing Seller to proceed on the basis of its proposal to Buyer (“Authorization Letter”). All proposals, quotations, bids or other similar communications from Seller will be considered invitations to Buyer to submit an offer to contract, subject to these Standard Terms only, in the form of a written purchase order. A binding sales contract, which shall in all events be subject to these Standard Terms, will result when Seller accepts Buyer’s order, represented by its purchase order or its Authorization Letter, at Seller’s office in Mooresville, NC (or other office designated by Seller) by mailing its order acknowledgment to Buyer. No terms or conditions contained in Buyer’s written purchase order, Authorization Letter or other documents, which contradict or conflict with, or add to, these Standard Terms or Seller’s order acknowledgment are binding upon Seller unless specifically agreed to in writing by an authorized officer of Seller, and without such specific written agreement, Seller hereby rejects all such contradictory and additional terms and conditions proposed or provided by Buyer.
  5. Seller warrants for a period of one (1) year or such greater period as may specifically be set forth in writing in Seller’s proposal (“Warranty Period”) that each new and unused product manufactured by it will be free of defects in material and workmanship. Seller will, within the Warranty Period, repair or replace any part found by it to be defective, provided that the product is installed and operated in accordance with Seller’s instructions and (subject always to such instructions) in accordance with generally accepted industrial practices, and, further, provided that the product is used under normal conditions for which it was designed and that it receives due and proper care, lubrication, protection and maintenance under the supervision of competent personnel.
  6. Specific components of Seller’s products and/or systems may be covered by independent warranties of their respective manufacturers, which manufacturers’ warranties control with respect to these separate component parts and do not constitute obligations or warranties of Seller.
  7. Seller does not guarantee robotic production rates or the quality of parts made using Seller’s products, except as may specifically be outlined in writing in Seller’s proposal.
  9. Under no circumstances whatsoever shall Seller be liable to any person, firm or corporation for any special, indirect or consequential damages, whether for breach of contract, negligence, misrepresentation or otherwise and whether resulting in lost profits, interest on money borrowed or invested, impairment of goods, work stoppage or otherwise, in any way arising out of the sale of any products or services by Seller to Buyer or any transaction to which these Standard Terms apply. The liability of Seller and the exclusive remedy of Buyer for any defect or breach or for any action relating to the sale of any products or services by Seller to Buyer, whether based in contract, negligence, strict liability, tort, breach of warranty, or otherwise, is limited, at Seller’s option, to repair or replacement of the defective goods or services or refund of the purchase price therefore. The foregoing shall constitute the sole and exclusive liability of Seller and the sole and exclusive remedy of Buyer or anyone claiming on behalf of or through Buyer.
  10. DRAWINGS: All illustrations, drawings, tables, graphs and the like issued by Seller or contained in Seller’s catalogues, price lists, advertisements or any other publications must be regarded as close approximations only. Weights, measurements, capacities and all other particulars of products offered by Seller are stated in good faith as being approximate and no responsibility is accepted for their deviation from the approximations stated unless otherwise specified in writing in Seller’s proposal or order acknowledgment. In turnkey systems provided by the Seller, Seller warrants that the proposed products will perform the tasks outlined in the proposal based on the Buyer’s data referenced in the proposal.
  12. Shipment and delivery dates are quoted in good faith and are approximate. Shipment and delivery dates are subject always to these Standard Terms and Buyer’s timely compliance with these Standard Terms and such reviews and approvals as are required of Buyer. Seller shall not be liable to pay any penalty for a delay in shipment, nor shall it be bound by any provision for the payment of a penalty of any nature whatsoever claimed by reason of any delay in shipment unless it has expressly consented to such penalty provision in a writing executed by Seller.
  13. In no event shall Seller be liable for any delay or damages (consequential or otherwise) caused by delay in shipment due especially, but not exclusively, to force majeure and other causes beyond its reasonable control. The term force majeure shall include, but is not limited to, war, blockade, civil disturbances, strikes and lockouts, labor shortages, fire and other casualties, accidents and governmental acts (including regulations concerning export and import licensing and currency exchange). In case of non-delivery or failure to timely deliver and cancellation of the order, Seller’s obligation shall be limited to the refund of any advance payment received from Buyer.
  14. Unless otherwise specified in writing signed by Seller, all shipments are F.O.B. Seller’s or its suppliers manufacturing plant or warehouse and are firm as to the price for not greater than thirty (30) days from the date of the proposal from Seller or such lesser period as Seller specifies. After the expiration of the initial up to thirty (30) day period, the applicable prices are those in effect at the time an order is placed with Seller by the Buyer. The Seller will provide any price changes to Buyer for incorporation into a revised order prior to acceptance by Seller. Any reference to F.O.B. or other delivery terms shall, unless otherwise provided herein, have the same meaning as that ascribed by the International Chamber of Commerce in its current edition of Incoterms.
  15. (1) The price quoted by Seller assumes Buyer will accept delivery of the items purchased within fifteen (15) days following the anticipated date of delivery (as the same may be extended by agreement of the parties) and Buyer agrees to take delivery within that time period. If the Buyer refuses to take delivery within the fifteen (15) day period, Seller has the right to charge Buyer for storage at the rate of $8.00 per square foot per month calculated on a daily basis for each day after the fifteen (15) days that Buyer refuses to accept delivery plus interest charged at Seller’s standard rates to compensate Seller for the use of its production floor space beyond anticipated time periods attributable to Buyer’s conduct. If the Buyer makes all payments due at contracted time of delivery, Seller, at its discretion, may allow Buyer to have delayed items shipped to a Seller designated warehouse whereby the Buyer will be charged for storage at a rate of $1.00 per square foot per month calculated on a daily basis for each day shipping is delayed, plus all shipping, handling and interest charges at Seller’s standard rates.

(2) Unless otherwise agreed to by Seller, Seller will, at Buyer’s expense, arrange for the transportation of the products from manufacturing plant or warehouse designated by Seller. Buyer is responsible to timely procure all necessary import licenses in the country of destination and all permits required for the consummation of the transaction.

e. Clerical errors in any element of a proposal, purchase order or contract are subject to correction by Seller.

  2. Payment shall be made at the time and place specified, and in the currency indicated, on Seller’s invoice. The failure by Buyer to pay at such time and place and in such currency, constitutes a waiver of Buyer’s right to demand Seller’s performance under the contract.
  3. When an account becomes past due according to its payment terms, interest will be charged at the greater of 1.50% per month (18% per annum) or the maximum permitted by law until paid.
  4. If delivery and/or payment in installments is quoted by Seller or required by Buyer’s order and accepted in writing by Seller, failure of Buyer to make any installment payment when due shall give Seller the right to suspend work or delivery until such payment is made. In the event that any such default by Buyer continues for more than fifteen (15) days after the due date, Seller may at any time thereafter cancel the contract by written notice to Buyer (by mail, overnight delivery, telegraph, or facsimile transmission) and shall be entitled to recover the delivered products which have not been paid for in full in accordance with Seller’s security interest granted in paragraph 6 below. In the event Seller suspends work on Buyer’s order due to Buyer’s failure to make payment at the agreed time, any claim by Buyer against Seller for alleged delay in completion of the work shall be barred.
  5. All taxes, fees, costs, and other charges connected with shipment, transportation insurance and importation of the products are the responsibility of Buyer, and, if paid by Seller, such expenses may be recovered by Seller from Buyer.
  6. Buyer is responsible for all taxes applicable to this transaction except taxes levied on Seller’s net income.
  8. As security for all new, existing and hereafter arising obligations of Buyer to Seller, Buyer hereby grants to Seller a security interest in all products received from Seller for which payment, in full, is not made to Seller prior to delivery and the proceeds thereof, including, without limitation, accounts receivable and cash payments. This security interest will terminate when Seller receives payment in full. Buyer hereby appoints Seller as its attorney-in-fact to execute and file, on Buyer’s behalf, all documents as may be necessary to file a lien against all products of Seller delivered to Buyer but not yet paid for.
  9. As long as the security interest granted to Seller continues to exist, Buyer may not sell the products except in the ordinary course of its business, and any and all payments Buyer may receive from the resale are assigned to Seller as security for payment of all sums due Seller, and Buyer agrees to hold in trust so much thereof as may be required to pay all sums due Seller. Seller, upon written request, shall in writing release such part of such security as, in the opinion of Seller, exceeds one hundred twenty (120) percent of the outstanding amounts owed to Seller. Buyer shall notify Seller immediately by registered letter if third parties should attach, or cause the attachment of, the products sold by Seller with the retention of title. Buyer shall be liable for legal expenses Seller incurs to protect its rights hereunder.
  10. RISK OF LOSS: Risk of loss or damage to the products shall pass from Seller to Buyer upon delivery thereof to Buyer or his representative, or to a carrier for shipment to Buyer, as the case may be, F.O.B. at the manufacturing plant or warehouse designated by Seller.
  11. ENTIRE AGREEMENT; AMENDMENT: These Standard Terms and Seller’s proposal constitute the final, complete and exclusive agreement between the parties as to the subject matter hereof. Such agreement may not be amended or modified except by an amended purchase order, a change order or other written document signed by the authorized representatives of both parties.
  13. If Buyer indicates it will refuse to accept delivery, wrongfully fails to accept delivery or wrongfully revokes acceptance of products ordered (“Breach”), without limiting other remedies available to Seller, Buyer shall owe cancellation charges to Seller as invoiced by Seller in an amount equal to:
  14. A restocking charge of twenty-five percent (25%) on all stock items returned to Seller in their original packaging and undamaged; and
  15. Seller’s full cost for all material, equipment and Seller’s labor charges at standard rates for design,

engineering, assembly and/or manufacturing expended on Buyer’s order, except those items returned for

credit under subparagraph 1 above; and

  1. Seller’s full cost of purchased services or products from third party vendors (including cancellation charges

therefor) regarding Buyer’s order; and

  1. An amount equal to twenty-five percent (25%) of the sums determined under subparagraphs 2 and 3 above as liquidated damages for Buyer’s Breach to cover Seller’s reasonable loss arising therefrom.
  2. All items paid for by Buyer, excluding those items returned for credit under subparagraph 1 above, will be transferred to Buyer “as is, where is.”
  3. In the event Buyer causes unreasonable delays or otherwise unreasonably hampers or interrupts Seller’s manufacture, shipment or installation of products, Seller may terminate the sales contract and Buyer shall be liable to pay Seller the applicable cancellation charges set forth above.
  4. GOVERNING LAW: The validity, construction and interpretation of all documents relating to this sale, and rights and duties of the parties hereto, shall be governed by the laws of the State of North Carolina, United States of America.
  5. MEDIATION/ARBITRATION: Any controversy arising out of the interpretation and/or performance of this contract, except Buyer’s nonpayment of the sums due Seller, shall first be submitted to mediation in Mooresville, NC, to a single mediator acceptable to the parties. If such dispute subject to mediation is not resolved by mediation, it shall then be submitted to arbitration in Mooresville, NC according to the Commercial Arbitration Rules of the American Arbitration Association before three (3) arbitrators unless the parties mutually agree in writing on a lesser number.
  6. AFFIRMATIVE ACTION: This contractor and subcontractor shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability.
  8. Failure on the part of Seller to enforce any of the rights derived from its agreement with Buyer shall never be construed as a waiver of any of Seller’s rights.
  9. The invalidity of one or more of the clauses of these Standard Terms by any competent authority shall not affect the validity of the other clauses, which for this purpose are considered severable.
  10. The acceptance by Seller of an order from Buyer for products bearing any registered Seller trademark does not grant to Buyer the right to use such marks in advertising its products. All advertising materials incorporating such marks in any manner must be approved by Seller in writing prior to its release to the public.
  11. Equipment once quoted or ordered, customer has 90-days to pickup or arrange shipping of said equipment or it will become the property of Robotic Automation to scrap, repair or sell and customer will loose any funds or equipment involved. (Sorry, we are not a storage facility.)